THE KOMATSU WAY
“Highly Reliable Processes and Services”
The Komatsu Group, present in several countries, has distinguished its brand by fully meeting the needs of our clients; it stands out due to the innovative technology used and an excellence of quality is present in all its products.
A constant concern for developing activities prioritizing the preservation of natural resources and developing actions that promote environmental sustainability, that is the guideline for the Group.
Based on the principles of the Komatsu Group founder and in order to strengthen the conquered markets even further, Komatsu’s strategy is to operate in accordance with the principles of The Komatsu Way
METHODOLOGY WITH SIGNIFICANT RESULTS
The Komatsu Way is a methodology we apply to our processes and services, the principles we follow in our business and the way we deal with our associates (clients, suppliers and dealers). The Komatsu Way is the cornerstone that maintains our corporate strength across the Komatsu Group.
Komatsu incorporates unmatched technology in its machines, translating into productivity and economy. Another fundamental point for Komatsu is the comfort and ergonomics offered to operators. Each machine is equipped with a high performance, ecology-friendly engine that meets the standards for emission of pollutants. Users may have remote access, by monitoring via satellite, to information regarding a machine: its location, number of hours worked, temperatures, pressures, dates for upcoming maintenances, diagnosis, monthly or annual reports.
All these differentials, carefully researched and made available to clients, establish Komatsu as a globally recognized company.
THE ESSENCE OF THE KOMATSU WAY
The essence of The Komatsu Way is:
- Commitment to quality and reliability.
- Fully meeting the needs of clients in all steps of the process (sales and after-sales), offering services and solutions.
- In-depth study of the causes for eventual problems, improving the work processes.
- Our work philosophy is based on continuous improvement. Work sectors are organized favoring process agility, safety and a comfortable environment for our employees.
- The guidelines and strategies of the higher management are punctually implanted across the Komatsu Group, in order to meet our objectives.
- We have established fair business relationships with our associates.
- Valorization of our Human Resources, providing a motivating work environment, aiming at developing potentials.
THE KOMATSU GROUP, A GLOBALLY RECOGNIZED BRAND FOR ITS RELIABILITY!